![]() It’s worth noting that enterprise performance management is about improving performance across an organization, a skill which should be a helpful running Slack (or an organization, really). It’s a good indication of that they hope Slack will align better with the overall Salesforce Industry strategy,” Wang told TechCrunch. She cut her teeth in enterprise performance management and built a reputation for understanding how to sell in industries. Ray Wang, founder and principal analyst at Constellation Research, sees Dresser as a good internal pick. Denise is a collaborative technology leader who brings teams together and has inspired me and so many of us with her deep commitment to our values and to our customers and to the spirit of innovation,” Benioff added on X. “Her record of success, most recently as president of Accelerated Industries and before that as EVP, Enterprise Sales, includes driving some of our most important customer success ever. ![]() It won’t be easy, but Benioff expressed confidence in her abilities, based on her extensive experience at Salesforce. She also has to keep long-time employees happy, while hearing from customers and Salesforce execs about the direction of Slack. But like her predecessor, she has to walk the narrow line between keeping Slack independent, while finding ways to to integrate it more tightly when it makes sense. Like Jones, she should be able to act as a bridge between Slack, the company that Salesforce acquired for almost $28 billion in 2021, and the Salesforce family of products. She has a passion for product-driven customer success, collaborative leadership and mentoring future women leaders and top talent.” She should be able to hit the ground running with that background and her understanding of how Salesforce operates. Her official Salesforce bio describes her this way: “As a 12-year Salesforce veteran, Dresser has excelled in leadership roles of increasing responsibility while building mission-driven, high-performing teams. “I am incredibly humbled to share that I will be joining the team at Slack as CEO,” she wrote. Writing on LinkedIn, where she wasted no time on changing her title to Slack CEO, Dresser also understandably expressed excitement at being promoted. “I couldn’t be more excited to share the news that Denise Dresser is our new CEO of Slack! Denise is an incredible business leader who has excelled at every level in her career at Salesforce,” Benioff wrote on X. In a post on X (the social platform formerly known as Twitter) this morning, Salesforce CEO Marc Benioff announced that Denise Dresser, a long-time Salesforce employee with loads of executive experience, would be filling the role. ![]() As promised last week, Salesforce announced the replacement today for Slack CEO Lidiane Jones, who stepped down last week after 10 months on the job to become CEO at dating app Bumble.
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